At "The D.Atelier", we are committed to providing you with a smooth and efficient shopping experience, including reliable shipping options for all your gifting needs. Please read our shipping information policy carefully to understand how we handle shipments and delivery.
**1. Shipping Methods**
We offer a variety of shipping options to meet your needs, including:
- Standard Shipping
- Expedited Shipping
- Express Shipping
Shipping methods and rates will be calculated at checkout based on the selected option and delivery address.
**2. Shipping Costs**
Shipping costs are determined by the weight of your order, the shipping method selected, and the destination. You will see the total shipping cost during the checkout process before finalizing your purchase.
**3. Order Processing Time**
Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak seasons or holidays. You will receive a confirmation email once your order has been processed and shipped.
**4. Delivery Times**
Delivery times vary based on the shipping method selected and the destination. Please refer to the following estimated delivery times:
- **Standard Shipping**: 5-7 business days
- **Expedited Shipping**: 2-3 business days
- **Express Shipping**: 1-2 business days
These are estimated timeframes and may be affected by factors such as weather, holidays, or carrier delays.
**5. Tracking Your Order**
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier's website.
**6. International Shipping**
Currently, "The D.Atelier" ships to specific Countries/Regions. If you are located outside of our shipping areas, please contact us for assistance.
**7. Shipping Restrictions**
We cannot ship to P.O. Boxes or APO/FPO addresses. Please provide a valid residential or business address for all orders.
**8. Damaged or Lost Shipments**
If your order is damaged during transit or has not arrived within the expected delivery time, please contact us at care@thedatelier.com. We will work with you to resolve the issue promptly.
**9. Changes to Shipping Information**
If you need to change your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that changes can be made once the order has been processed.
**10. Contact Us**
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to us at:
**Email**: care@thedatelier.com
Thank you for choosing "The D.Atelier" for your gifting needs!
We appreciate your business and look forward to serving you.
Management Team
The D.Atelier Gifts & More
